reef3er Posted September 26, 2017 Author Share Posted September 26, 2017 On 9/21/2017 at 7:15 PM, Dinafem-Mark said: I can say this hand on heart this is the first time I've come across this. There is no point me blaming shipping or packaging as it is not there fault. As our seeds come in Vials Tins Plastic wrap There would be no viable way to know there was not the allotted seeds. It should not happen ever but it has so we will make this correct All the best Mark.. i was shocked when i opened it up as like you say they are in a plastic wrap around the tin then the vials with the silica balls and seeds under the black sponge type material i can only think whoever was packing has put the vial into a 3 pack tin instead of a 1 pack tin by accident.....all is good i the replacement seeds are in transit 1 Link to comment Share on other sites More sharing options...
reef3er Posted October 1, 2017 Author Share Posted October 1, 2017 (edited) Quick update on this issue, i got replacement seeds within a week of contacting Dinafem and @Dinafem-Mark this was clearly a one off mistake during packaging but all sorted promptly,totally jumped the gun with my rant a few weeks back when i started this post so apologies for that Edited October 1, 2017 by reef3er 2 Link to comment Share on other sites More sharing options...
Dinafem-Mark Posted October 1, 2017 Share Posted October 1, 2017 @reef3erGlad we got you sorted mate and as said in over 5 years of working for Dinafem this was the first time I've seen this issue Glad we got it sorted promptly and happy to assist All the best Mark.. 2 Link to comment Share on other sites More sharing options...
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