Dear Customer,

We are writing to you regarding the Microsoft Xbox console which you
purchased from Amazon.co.uk.

We have received notification from Microsoft that your console may
experience an electrical
component failure which could pose a fire hazard. Microsoft reports that in
almost all instances
recorded so far (less than 1 in 10,000), any damage caused by these
failures was contained within
the console itself or limited to the tip of the power cord at the back of
the console.

As a precautionary measure, Microsoft have announced that they will
voluntarily replace the
power cords on all Xbox consoles manufactured before January 13, 2004. The
replacement power cords
are designed to protect consumers and their Xbox consoles from rare
electrical component failures
that can pose a fire hazard.
To order your free replacement cord, or for more information, please visit
http://www.xbox.com and
click on the "Power Cord Replacement for Xbox" link, which contains full
details of how to check
whether your console requires a new power cord. While waiting for the new
cord to arrive,
Microsoft advise users to turn off their Xbox consoles when not in use.

Customers may also contact Microsoft at the appropriate free phone number
listed here:

United Kingdom: 0800 028 9276
Republic of Ireland: 1800923947
France: 0 800 97 01 76
Belgium: 80080943
Germany: 08000001521
Austria: 0800295177
Switzerland: 0800561421
Italy: 800925244
Sweden: 0200810371
Denmark: 80885649
Finland: 0800112951
Norway: 80040975
Greece: 0080044148905
Spain: 900811914
Portugal: 8000844441

We apologise for any inconvenience that may arise out of this issue. Thank
you for shopping at Amazon.co.uk.

Microsoft reports that in
almost all instances
recorded so far (less than 1 in 10,000)